v7v Terms & Conditions

What These Terms Cover

These Terms & Conditions form a binding legal agreement between you and v7v. They apply to all products and services offered on our platform, including cricket betting, live casino, slots, and crash games. The following highlights summarise your key rights and obligations.

1. Acceptance of Terms

By registering an account, logging in, or placing any bet on v7v, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

v7v reserves the right to update, modify, or replace these Terms & Conditions at any time. Material changes will be communicated to registered users through their registered email address or via a prominent notice on the platform. Continued use of v7v after any such changes constitutes your acceptance of the new terms.

2. Eligibility

To register and use v7v, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age at the time of registration and at all times during use of the platform.
• You must be a natural person (not a corporation, trust, or other legal entity) acting on your own behalf.
• You must not be a resident of a jurisdiction where online gambling is prohibited by applicable law.
• You must not have previously been excluded, suspended, or banned from v7v or any affiliated platform.

3. Account Registration & KYC

Each individual may hold only one active account on v7v. Duplicate accounts may be closed without prior notice, and any balances within such accounts may be forfeited. You agree to provide accurate, current, and complete information during registration and to keep this information updated at all times.

Account Verification

v7v may at any time request that you complete identity verification (KYC). This may include submission of a valid national ID, passport, utility bill, or other documents as required. Failure to provide satisfactory verification documents may result in the suspension of withdrawal requests, restriction of play, or permanent closure of your account.

Account Security Obligations

You are solely responsible for maintaining the confidentiality of your account username, password, and any security codes. You must immediately notify v7v if you suspect any unauthorized use of your account. v7v shall not be liable for any losses arising from your failure to keep account credentials secure.

• Do not share your account credentials with any third party under any circumstances.
• Choose a strong, unique password and update it regularly to minimise the risk of unauthorised access.
• Log out fully when accessing v7v from shared or public devices to protect your account from misuse.

4. Deposits & Withdrawals

All financial transactions on v7v are processed in Bangladeshi Taka (BDT). v7v supports deposits and withdrawals through leading local payment channels including bKash, Nagad, Rocket, and Upay, as well as bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, and other approved partners.

Deposit Policy

Minimum and maximum deposit limits apply and may vary by payment method. All deposits must originate from a payment account registered in your own name. Deposits made from third-party accounts will be refunded and may result in account review. v7v does not charge transaction fees on deposits, though your payment provider may apply their own charges.

Withdrawal Policy

Withdrawals are subject to identity verification completion and compliance with any applicable wagering requirements on bonus funds. Standard processing times are as follows:

• bKash, Nagad, and Rocket withdrawals are typically processed within 1–4 hours during business hours (BST, UTC+6).
• Bank transfer withdrawals may take 1–3 business days depending on the recipient bank's clearing schedule.
• v7v reserves the right to request additional documentation before processing any withdrawal request above ৳20,000.

5. Bonuses & Promotions

v7v offers a range of bonuses and promotional incentives, including welcome bonuses, free spins, reload bonuses, cashback offers, and seasonal tournament prizes. All bonuses are subject to the following standard conditions unless otherwise stated in the specific promotion's terms:

• Each bonus has a specific wagering requirement (rollover) that must be met before any associated winnings can be withdrawn. The rollover multiplier will be stated clearly in the relevant promotion.
• Bonuses are non-transferable and may only be used by the account holder to whom they were issued. Sharing, selling, or transferring bonuses is strictly prohibited.
• v7v reserves the right to modify, pause, or cancel any promotion at any time without prior notice. Any abuse or exploitation of promotional offers will result in the forfeiture of bonus funds and potential account suspension.
• Only one bonus may be active at any given time per account, unless explicitly stated otherwise in the promotion details.

Promotional offers apply to players in Bangladesh unless specifically restricted. v7v may issue special bonuses during Eid, Pohela Boishakh, BPL season, and other national occasions. These seasonal promotions carry their own specific T&C which will be published at the time of launch.

6. Fair Play & Prohibited Conduct

v7v is committed to maintaining a fair, transparent, and trustworthy gaming environment. The following actions are strictly prohibited and will result in immediate account suspension and forfeiture of any funds held:

• Using automated bots, scripts, artificial intelligence tools, or any other software to gain an unfair advantage over other players or over the platform's systems.
• Engaging in any form of bonus abuse, including but not limited to creating multiple accounts to claim the same promotion, or systematically exploiting rollover loopholes.
• Colluding with other players to manipulate the outcome of any game or betting market, including match-fixing, chip dumping, or pre-arranged sporting event outcomes.
• Submitting false, misleading, or fraudulent information during registration, KYC, or any withdrawal request process.

v7v employs advanced fraud detection systems and cooperates with relevant authorities where unlawful activity is suspected. All RNG-based games are independently audited to ensure genuine randomness and fair RTP outcomes.

7. Intellectual Property

All content available on v7v — including but not limited to text, graphics, logos, button icons, images, audio clips, software, and data compilations — is the exclusive property of v7v or its content and technology licensors, and is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from v7v without prior written consent.

8. Privacy & Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy. By agreeing to these Terms & Conditions, you also consent to the collection and processing of your personal information as described therein. v7v implements SSL encryption and other industry-standard security measures to protect your data from unauthorised access or disclosure. We do not sell personal data to third parties. For full details on how your data is handled, please review our Privacy Policy page.

9. Limitation of Liability

To the fullest extent permitted by applicable law, v7v, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, even if v7v has been advised of the possibility of such damages. This includes, without limitation, any loss of profit, loss of data, loss of goodwill, service interruption, computer damage, or system failure.

v7v's total liability to you for any claims arising from these terms, whether in contract, tort, or otherwise, shall not exceed the total amount deposited by you into your v7v account in the 30 days immediately preceding the event giving rise to the claim.

10. Amendments to These Terms

v7v may revise these Terms & Conditions periodically. When we make significant changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, send a notification to your registered email address. It is your responsibility to review these terms regularly. Your continued use of v7v after any amendment constitutes your binding acceptance of the revised terms.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable law. Any dispute, controversy, or claim arising out of or in connection with these terms or your use of v7v shall first be submitted to our customer support team for informal resolution. If the dispute cannot be resolved informally within 30 calendar days, both parties agree to seek resolution through mediation before pursuing any formal legal proceedings. v7v operates as a safe and reliable platform committed to fair resolution of all player disputes.

12. Contact & Support

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you need to report a potential violation of these terms, please reach out to our dedicated support team. Our agents are available around the clock (24/7, BST) to assist you.

Email us at: [email protected]