v7v Privacy Policy

1 Introduction

v7v ("we", "our", "us") is committed to protecting and respecting the privacy of all users who access our online casino and sports betting platform at https://v7v.asia. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have in relation to your data.

By registering an account or continuing to use the v7v platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. This policy applies to all users located in Bangladesh and elsewhere who access our services. Players must be 21 years or older to use v7v.

2 Information We Collect

To provide our services, process transactions, and comply with relevant regulations, v7v collects the following categories of personal information when you register or use our platform:

• Identity information: full name, date of birth, nationality, and government-issued ID details required for account verification (KYC).
• Contact information: email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet).
• Financial information: deposit and withdrawal transaction records, payment method details (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card data), and account balance history.
• Technical information: IP address, device type, browser type, operating system, session duration, and pages visited on our platform.
• Gameplay data: game history, betting patterns, bonus usage, wager amounts, and responsible gaming tool preferences.

3 How We Use Your Information

v7v uses the personal information we collect strictly for the following legitimate purposes:

• Account management: creating, maintaining, and securing your v7v account, verifying your identity, and preventing fraudulent activity.
• Transaction processing: handling deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels securely.
• Customer support: responding to your enquiries, resolving disputes, and providing technical assistance via our support channels.
• Marketing communications: sending you promotional offers, bonus updates, and seasonal campaigns (e.g., Eid, BPL, IPL specials) only if you have opted in to receive them.

4 Data Sharing and Disclosure

v7v does not sell, rent, or trade your personal information. We may share your data with trusted third parties only in the following limited circumstances:

• Payment processors: to complete your deposit and withdrawal transactions via bKash, Nagad, Rocket, Visa, Mastercard, or other supported channels, we share only the minimum necessary financial data.
• Technology and security providers: trusted vendors who assist us in operating our platform, conducting fraud prevention, and maintaining IT security — all bound by strict confidentiality agreements.
• Legal authorities: where required by applicable law or in response to a lawful request from a government authority or law enforcement agency, we may disclose your information to comply with our legal obligations.

In all cases, we contractually require third parties to maintain the confidentiality and security of any personal data they receive from us and to use it solely for the purpose for which it was disclosed.

5 Cookies and Tracking Technologies

v7v uses cookies and similar tracking technologies to improve your browsing experience, personalise content, remember your preferences, and analyse platform usage. Cookies are small text files placed on your device when you visit our site. We use the following types:

• Strictly necessary cookies: essential for the platform to function correctly — these cannot be disabled without affecting core site features such as login sessions and payment flows.
• Performance cookies: collect anonymised data about how users navigate our site, helping us identify and resolve technical issues and optimise page performance.
• Functional cookies: remember your preferences such as language choice, displayed currency (৳ BDT), and login details to personalise your return visits.
• Marketing cookies: used with your consent to deliver relevant promotional content based on your interests and browsing behaviour on our platform.

6 Data Retention

v7v retains your personal data only for as long as it is necessary to fulfil the purposes outlined in this policy. Specifically, account data is retained for the duration of your active account plus a minimum of five (5) years following account closure, in order to comply with anti-money-laundering obligations and any applicable regulatory requirements.

Transaction records, including deposits and withdrawals made via bKash, Nagad, Rocket, and other payment methods, are retained for a minimum of seven (7) years for financial audit and compliance purposes. After the applicable retention period expires, we securely delete or anonymise your data so that it can no longer be used to identify you.

7 Security Measures

v7v employs a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Secure password hashing and salting to protect your login credentials.
• Two-factor authentication (2FA) options available for your account to prevent unauthorised access.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Strict internal access controls ensuring only authorised personnel can access personal data on a need-to-know basis.

8 Your Rights

As a v7v user, you have meaningful rights over your personal data. You may exercise any of the following rights at any time by contacting our support team at [email protected]:

Right of access: request a copy of the personal data v7v holds about you. Right to rectification: ask us to correct inaccurate or incomplete information. Right to erasure: request the deletion of your data where there is no overriding legal obligation for us to keep it. Right to restriction: ask us to limit the processing of your data in certain circumstances. Right to data portability: receive your data in a structured, commonly used format. Right to object: object to processing based on legitimate interests or for direct marketing purposes.

9 Children and Minors

v7v is strictly an adult platform. Our services are intended exclusively for users aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. The following safeguards are in place:

• Age verification is mandatory at registration — you must provide valid ID documents confirming you are 21 or older.
• Any account found to belong to a person under 21 will be immediately suspended and all funds returned after identity verification.
• Parents or guardians who believe their child has registered on v7v should contact us immediately at [email protected].
• We actively promote responsible gaming resources and encourage all users to use our self-exclusion and deposit limit tools.

10 Changes to This Privacy Policy

v7v reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, legal obligations, or industry best practices. When we make material changes, we will update the "Last Updated" date at the top of this page and, where practicable, notify you by email or via a prominent notice on our platform.

Your continued use of the v7v platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way v7v handles your personal data, please do not hesitate to get in touch with our dedicated privacy support team. We are available seven days a week and aim to respond to all privacy-related enquiries within 48 hours.